Frequently Asked Questions

Are LUMANIC candles hand-poured?

Yes. Every LUMANIC candle is hand-poured in small batches in Melbourne, Australia, ensuring quality, consistency and attention to detail.

What are LUMANIC candles made from?

LUMANIC candles are crafted using a natural soy wax and carefully selected fragrance oils to deliver exceptional fragrance performance and a clean, consistent burn.

How long do LUMANIC candles burn?

Our Signature Collection candles contain approximately 360g of wax and offer an approximate burn time of up to 50 hours when cared for correctly.

Where are LUMANIC candles made?

Every LUMANIC candle is hand-poured and crafted in Melbourne, Australia.

Do you ship Australia-wide?

Yes. LUMANIC ships Australia-wide.

Free standard shipping is available on orders over $99.

Are your candles suitable as gifts?

Absolutely. LUMANIC candles are presented in premium gift-ready packaging, making them ideal for birthdays, housewarmings, thank-you gifts and special occasions.

How can I get the best burn from my candle?

For the first burn, allow the wax to melt evenly across the surface before extinguishing. Trim the wick to approximately 5mm before each burn and avoid burning for more than four hours at a time.

Do your candles contain paraffin wax?

No. LUMANIC candles are made using a natural soy wax designed to deliver excellent fragrance performance and a clean burn.

What is the Jar Returns & Refills Program?

Our Jar Returns & Refills Program helps reduce waste while rewarding customers for supporting a more sustainable approach to home fragrance.

Return an eligible LUMANIC candle jar and receive a $4 discount code for each approved jar returned.

Do you offer candle refills?

Yes. LUMANIC offers a refill service for eligible LUMANIC vessels. Your jar is professionally cleaned, fitted with a new wick and refilled with natural soy wax and your chosen available fragrance.

Please contact us for current refill pricing and fragrance availability.